Start typing and hit Enter

Shopping Cart

0

Your shopping bag is empty

Go to the shop
logo
image/svg+xml image/svg+xml 0
Close
Home Return & Refund Policy

Return & Refund Policy

Return & Refund Policy

At Coffee Crest, we’re committed to your satisfaction. However, because coffee is a perishable product, we only accept returns under specific conditions.

Return Eligibility

You may request a return if:

  • The product was damaged during delivery
  • You received the wrong product

Not Eligible for Return

We cannot accept returns for:

  • Opened or used coffee packs

  • Flavor preferences or change of mind

How to Request a Return

To request a return:

  1. Email us at support@coffeecrest.pk

  2. Include your Order Number

  3. Attach clear photos if your item is damaged or incorrect

Our support team will review your request and guide you through the return process.

Questions?

If you’re unsure whether your item is eligible for return, contact us directly:
support@coffeecrest.pk